Our commitment to keeping your trust
We appreciate that you may have certain concerns about how personal information is collected, used and shared. We can assure you that we will always handle your personal information securely and carefully. Among other internal guidelines, we also strictly comply with all applicable Australian privacy laws.

We absolutely do not sell out your private information.

Why we collect information
We collect information so that we can provide you with a great service. We need this information to deliver products and services to you, to complete transactions on your behalf and to better understand your requirements and preferences.

This information also allows us to provide you with offers that are of greater interest or benefit to you.

How and what we collect
We store your registration and ordering detail so that we can provide appropriate post sale service.  And sometimes we add to your personal information with data from external sources. This is usually only done to verify the accuracy of the information we have, and to personalise and improve our services. Generally, the personal information we collect is supplied by you.

The information we collect may include your name, business name, address, delivery address, phone number and e-mail address. We also have access to purchasing information through our business partners such as PayPal and ANZ Bank, who administer our account and process payments.  We Do Not keep your credit card details.

Sharing your information
We may need to pass personal details such as your name, business name and address to service providers who perform some of our deliveries. This may include delivery companies and third party fulfilment contractors.

If you would like to access your personal information, please feel free contact us any time.

Security
We will take extra care to store your personal information securely. After all, it is in our interests to make sure you feel confident shopping with us.

Only specially cleared team members in our company have access to our customers' personal information. Their access is subject to strict controls and procedures.

About cookies
A cookie is a small amount of information sent from a web server to your computer when you use our web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product, it does not tell us your personal identity unless you are registered with us.

Other sites
We have no control over the privacy practices of sites that are linked to this site via hyperlinks or banner advertising. Please take care at all times to check whose site you are visiting.

Direct marketing by mail and email
We will only send you email or mail if you choose to receive them.  Corresponding could also be sent out via organisations you are with, such as your employer, charities, associations, schools or institutions. If you would like to receive offers or useful tips from us, you can also contact us any time or get it for free online. If you no longer wish to receive the information, please also feel free to contact us anytime, any way to unsubscribe them.

We absolutely do not sell out your email address.

Changes to our privacy policies and practices
Our privacy policies and practices may be reviewed and updated from time to time in line with customer expectations and legislative changes.